As of July 1st those of us in California will no longer be able to use cell phones without a hands free device, so I joined the throngs throwing money at companies lucky enough to have hands free products. I did my research to determine what would work best with my iPhone and what would fit best in my car. I then took the time to research the products that met my criteria, read numerous reviews, and even went down to Best Buy, Staples, and Circuit City to try out my top choices.
After all that I settled on the Jabra SP5050 bluetooth speakerphone and of course
I ordered it via Amazon to save the sales tax and since it’s under their Prime program two-day shipping was free. When it arrived I was immediately impressed with how sleek it looked and the build quality. Then I opened up the "Quick Start Guide." I’ll quote directly from the guide:
1) Charge your Jabra SP5050: Incert charger and remove when fully charged.
"Incert"? And how do I know it’s fully charged?
2) Turn on your Jabra SP5050: Press the answer/end button to turn the speakephone on. The Jabra SP5050 will automatically turn off 15 min. after it lost the connection to your phone.
"Speakephone"? "…after it lost"?
3) Pairing the Jabra SP5050 with our phone: Press the answer/end button to turn the speakephone on.
"… our phone"… hey wait a minute! What if I want to pair with MY phone? And what’s this "speakephone" gizmo?
4) Place the Jabra SP500 in your vehicle: The SP5050 sits discretely and conveniently on the sun vizor.
"SP500"… I thought I ordered the SP5050. And where’s my "vizor"?
5) Engage Night Driving Mode: In this mode the LEDs will be shut o, thereby reducing distraction during driving in dark conditions.
"shut o"… "during driving."
Five quick steps, nine mistakes. The product looks and works great, but you’d think a company with 1,900 employees and a bevy of award-winning products could afford a decent translator. Or at least a phone call to someone’s American cousin. Simple mistakes, big impression.