Sometimes our customers really want to do business with us but we just make it too difficult. As Donald Trump reiterated over and over in the season premiere of The Apprentice this week, "... it's all about the point of sale." … [Read more]
Lean Thoughts on Compensation Strategy from Santiago, Chile
Your editor is now in Santiago, Chile for a brief visit before returning home. This is a very modern city... as we noticed when we opened the curtains of our hotel room this morning to see a great view of the city... including Starbucks, … [Read more]
Lean Thoughts on Just In Time from Puerto Varas, Chile
Your editor continues to be on vacation in the beautiful "Lakes Region" between Bariloche, Argentina and Puerto Varas, Chile. Puerto Varas is an exceptionally picturesque town on a large lake at the northern end of the "fjords … [Read more]
Lean Thoughts on Flow from Bariloche, Argentina…
Your editor is travelling around Argentina and Chile on vacation... and of course the concept of Lean is forever present. Just today we needed to purchase a small plastic hair brush, so we went to the nearest "farmacia". Finding … [Read more]
About Bill Waddell
Bill Waddell is an independent lean manufacturing consultant and the author of Rebirth of American Industry. He has been a lean practioner for over 20 years. His published works include numerous articles on lean manufacturing and he … [Read more]
About Kevin Meyer
Kevin Meyer started the Superfactory website in 1997 as a simple list of manufacturing excellence resource links. The information portal grew tremendously over the next several years, with the Evolving Excellence blog being added in late 2004. … [Read more]