A couple months ago we told you about Dr. Sami Bahri, the Florida dentist that is actively embracing lean manufacturing principles.
The patient is supposed to spend as little time as possible being made to do things he or she doesn’t want to do, particularly things that don’t lead to accomplishment. "When the patient gets in the chair, we don’t want to waste any time," Bahri said. "I look at it from the patient point of view."
Our blog buddy Mark over at the Lean Blog subsequently interviewed Dr. Bahri for his lean podcast series. It’s worth a few minutes to listen to the podcast and get some real-world ideas on how lean can be used outside of manufacturing.