Exactly a year ago my wife and I were in Hawaii and I was trading emails back and forth with a few colleagues speculating on the impact of the virus o…

I've long been a fan of Ed Schein, and his book Humble Inquiry: The Gentle Art of Asking Instead of Telling is one of my favorite leadership books…

Yesterday I learned of the passing of Norman Bodek and I have been reflecting on the impact this great man had on my life and career - and the lean an…

As we approach the arbitrary end of the year, many organizations are beginning the planning cycle for next year.  Part of that process should be ident…

We're living through some crazy times and dealing with issues that were not anticipated during planning sessions.  Every day we're confronted…

I've long relished intentional periods of solitude to reflect and renew.  I'll often take advantage of the six mile stretch of beach between M…

Many years ago I wrote about how many companies were trying to get a one-time boost in working capital by extending their purchasing terms from typica…

A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well.  We are familiar with both types…